IT-Outsourcing

Focus on SMEs

To communicate with you on an equal footing, we focus on small and medium-sized enterprises (SMEs). These can include up to several hundred employees. Our clients also include industries subject to strict regulatory requirements, which we naturally take into account. External auditors review igeeks annually in the areas of IT security and IT service management.

Quality you can rely on

At RCS, we rely on proven methods and continuous improvement to ensure that we always deliver high-quality work. We ensure that our IT security and service management processes meet the highest standards. Regular audits guarantee reliable compliance with these standards.

Enrich your company today with cloud servers from 35.25 per month.

Advantages:

• Monthly fixed costs – predictable and transparent cost structure.
• No hardware investments – use our IT infrastructure without having to make your own investments.
• Flexible customization – Scale your IT resources and services as required.
• Access to expert knowledge – Benefit from our comprehensive specialist knowledge.
• Reliable operation – Carefree and stable IT services.
• Individual support – Tailor-made support for your specific requirements.
• Monitoring and reporting – full control and transparency over your IT environment.

IT Service Desk

Do your users need a competent point of contact for IT issues? We reliably support you with our IT Service Desk, which covers a full range of services:

• Incident Management 
  We handle incidents from reporting to resolution – or provide a workaround.
• Service Request Management 
  Together with you, we develop a service catalog with services for your users.

Flexible IT Capacities (Capacity Management)

We support your company’s growth. Whether you need to quickly hire more staff requiring IT services or expand system capacities to implement customer projects, we assist you and handle capacity management for you.

Service Catalog

Together with you, we define an IT service catalog that perfectly suits your company. Each service is clearly defined with a Service Level Agreement (SLA).

Together with you, we define an IT service catalog that perfectly suits your company. Each service is clearly defined with a Service Level Agreement (SLA).

Information Security Management

Criminal organizations are increasingly targeting SMEs for cyberattacks. Cybercrime and cyberattacks are significant challenges for businesses. To help you better manage your IT security, we offer a range of services. Let us support you – our customers trust in our extensive expertise.