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Support

Our Support Center services include repair, maintenance, networking and installation – and of course, we’re happy to come out to your premises to provide on-site assistance.

RCS has professional competence

A staff of proven experts have been providing their technical know-how based on the latest findings for years.

Individual cloud services in house

The RCS cloud services are based on three individually available services.

  1. Scalable server cloud
  2. Cloud Backup
  3. Swisscom O365

The core is the individually adapted, scalable server cloud in our Schaffhausen service center. This is supplemented by the reliable, secure cloud backups with an additional tape service.

The cloud services are concluded with cloud-based O365 mail, calendar, contacts, teams and other services operated in cooperation with Swisscom.


Networking

We can network your computer systems and electronic communication equipment – whether that’s internal (LAN) or external (WAN).


Services

We can provide support for all operating systems and standard applications. RCS EDV Dienstleistungen is a licensed partner of Fujitsu Technology.


Installation

We can install your hardware and software, whether client, server or network components.


On-site assistance

We are happy to come to you. Our working time is calculated from and back to our service center. Travel expenses are included. We guarantee all work and replacement parts for 3 months.


Repairs

We repair and carry out maintenance on all types of IT equipment and from all manufacturers. And we do it at sensible prices. A quotation from us will always show exactly what you will get and what it will cost. That, along with our 3 month warranty, mean you won’t be exposed to overcharging, rigid pricing for off-the-shelf bundles of equipment or hidden extras.